General Information
Registration Email & Virtual Programs
When registering, please be sure to use the email at which you wish to receive correspondence from The Well.
If your registration email did not arrive within 3 business days, the most common reason for this is that it landed in your Spam, Junk, Other, or Promotions folders in your email, instead of your Inbox. Search those other folders and when you find it, move it into your Inbox. This will help future emails from The Well to arrive in your Inbox. For further assistance, please contact thewell@csjoseph.org.
If you registered for a virtual program, your registration email will include a Zoom link. You will also receive a reminder email with the Zoom link 24 hours prior to the start of the program. For program series, you will receive a reminder email with the Zoom link prior to the start of the first session.
Some of our virtual programs will be recorded. The program recording will be sent your email 24 hours after the program.
Registration Deadlines
For programs or series, the registration closes 24 hours before the program starts, unless otherwise stated.
For retreats/overnight stay, the registration closes 2 weeks before the retreat.
Refund & Cancellation Policy
A non-refundable deposit is required for all registrations.
For programs or series, the non-refundable deposit is 100% of the program cost.
For all retreats, the non-refundable deposit amount is 25% of the total cost.
Full payment is due one month before the retreat/event start date.
Notice of cancellation received within 2-4 weeks of the start date will receive a refund (minus the deposit).
Refunds will be processed within 3-5 business days from the date of your request.
No refunds will be issued for cancellations received less than 2 weeks before the start date. You are welcome to change your payment to a tax-deductible gift to The Well.